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Sales competencies
The 18 core competencies required to consistently perform in a sales role—prospecting, questioning, qualifying, building rapport and handling objections, to name a few.
For sales professionals, managers and business owners
Stop guessing what’s holding performance back.
Why is one salesperson consistently outperforming everyone else? Why does coaching work with some people but not others? Why does someone know exactly what to do, yet still not do it?
60 minutes · $276 + GST
Who is this review for?
This review tends to matter most for
- individual sales professionals and sales managers wanting to understand what’s really driving their results
- business owners leading their own sales team
- organisations recruiting salespeople or wanting to improve coaching effectiveness
- sales leaders who feel like they’re coaching the same issue repeatedly without it sticking
Sales is a people business
Sales isn’t just about product knowledge, scripts or activity—and it certainly isn’t just personality. Two salespeople can follow exactly the same process and achieve completely different outcomes, and the difference often lies beneath the surface in behaviour, competency, belief and mindset.
Sales reports show conversion rates, calls made and appointments booked. Those numbers matter, but they don’t explain hesitation, confidence or resilience—or why one salesperson naturally asks for the business while another avoids the conversation. Performance data shows the outcome. This review explores what’s creating it.
Sales competencies
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Sales mindset
What beliefs are influencing performance? How does someone respond to rejection, and how confident are they in creating value? We explore the 18 Sales Competencies through 12 key mindsets.
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Behavioural preferences
Every salesperson communicates differently—some build rapport quickly, some focus on facts and some avoid difficult conversations. Understanding these preferences helps individuals adapt while staying authentic.
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Coaching priorities
Rather than trying to improve everything at once, the review identifies the areas most likely to move performance, so coaching becomes focused and measurable.
How the evidence is gathered
Depending on the engagement, this may include
- Extended DISC® behavioural profiling
- sales competency and mindset assessment
- individual debrief session and leadership feedback
- performance discussion and development planning
Strengths
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Strengths
The capabilities already contributing to performance, and how to leverage them further.
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Blindspots
The hidden factors influencing performance that may not have been previously recognised.
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Development priorities and coaching recommendations
The specific competencies, mindsets and behaviours likely to have the greatest impact, with clear guidance for leaders on where to focus.
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Individual action plan
A practical roadmap for turning insight into measurable improvement.
Performance improves when blindspots become visible
Every salesperson has strengths, development opportunities and blindspots. The advantage doesn’t come from pretending they don’t exist—it comes from uncovering them before they become barriers to success, so you can focus your energy where it will make the greatest difference.
The Clarity Session is the first step: bring one live sales or coaching challenge, examine the current story and decide whether a broader review would be useful.
Track record
Practical work. Thoughtful questions. Better conversations.
Participant feedback
32 responses from recent workshops
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Informative, collaborative, insightful and inspiring.
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Fantastic session, genuinely helpful, engaging and uplifting.
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Great training as always, more interactive and engaging this time!
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Engaging and insightful. Gave some great ideas about how to conduct myself at work.
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Really well delivered and insightful message. All very achievable and offered as an aid to better improve results and work life.
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Great! Very insightful. Engaging. Left feeling motivated with a better understanding of my colleagues and myself
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My first ever team meeting and i thought it was extremely helpful and engaging
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Very well constructed and interactive
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From these past few workshops I’ve learnt how much our values and behaviours shape both our guest and staff culture.
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It was very informative and we touched subjects that are very important in our roles.
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As said in our first meeting I was quite skeptical about this process as I have been to quite a few in my career and never found them to be anything more than corpo buzzword nonsense. But after our first meeting I went into this with a more open mind and can honestly say I have found this to be very useful. I think this training will result in a much better work culture and it was a pleasure to meet you.
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Great session , tons of value from Renee
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Very informative and useful information
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Third time I've been to Renee's training session. Always engaging, great communication and always giving me something to think about how I can be better at my job
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It was really helpful and outlines a lot of skill gaps that I have
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Renee always makes the sessions fun and easy to engage with
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I very much enjoy how repetitive the trainings are with slight changes to keep us learning. Really brings home the importance of what we are striving for
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I thought the content was relevant and engaging
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Great learning opportunity, some valuable points I can take away from this.
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Friendly and interactive host. Session was enjoyable and informative
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It was great! Loved it and feeling confident
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Thank you Rene, I truly enjoyed today’s session and feel inspired to improve my knowledge and personal branding / customer relationships
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Renee was amazing to learn from, she has great experience and a beautiful personality and makes everything fun.
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I enjoyed the session. I feel as all the information that was shared with us during the session was well presented, easy to digest and extremely applicable to me. Rene is very engaging and charismatic, which makes it easy to keep focused and involved in the task at hand.
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The session was interactive and lots of questions asked to help keep us engaged. I also enjoyed the references such as the oxpecker and fly as that sticks well in the memory.
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It was a very useful and informative session, the information was delivered well and has stuck clearly in my mind
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Very good! Relevant and practical skills that were helpful
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Loved how it wasn’t just information on a slide show. It was engaging and interesting
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Really good seminar. Learnt a few things and will be taking a lot of that information with me to work.
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Loved this. Very interactive. Thought Blamey staff really participated.
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Rene is always excellent with her training and delivery. It is always an enjoyable experience.
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Really enjoyed this training, it gave me the opportunity to say what I need in an environment without distractions, so I know I was heard and understood.
Showing 32 of 32 responses.
Selected organisations René has worked with
Published in QHA Review
Swipe to explore selected organisations.
Practical, engaging and tailored.Leadership · customer experience · communication · team performance.
Professional toolkit
Professional tools and accreditations
Performance data shows the outcome. Look beneath it to see what’s creating it.
Bring one sales, coaching or performance challenge to the Clarity Session and identify what deserves attention next.
60 minutes · $276 + GST