Informative, collaborative, insightful and inspiring.
I didn’t set out to become a Blindspot Specialist.
For a long time, I believed better performance came from doing more—more training, more coaching, more accountability and more effort.
Over time, I noticed that the most useful changes often began somewhere else. People stepped back, asked a different question and saw something that had been present all along.
That observation became the foundation of Feels Like Friday.
René’s approach
Learning to look differently
Across years of working with owners, leaders and teams, I kept seeing the same pattern.
What looked like a communication problem could be a leadership issue. What appeared to be a sales problem could be confidence, mindset or role clarity. What looked like poor service could begin with an unclear expectation behind the scenes.
The visible issue mattered. It simply didn’t always explain the cause.
That is why my work begins with curiosity and evidence rather than a predetermined answer.
Why blindspots?
Blindspots aren’t always negative.
They can hide problems, but they can also hide strengths, capabilities and opportunities that have become difficult to recognise from inside the business.
My role isn’t to find fault or pretend I know your organisation better than you do. It’s to bring enough distance to notice what familiarity may have made invisible, test the current story and help you decide what to do next.
The Blindspot Gap
Every organisation has the reality it believes exists and the reality supported by the available evidence.
The distance between them is The Blindspot Gap.
Closing that gap isn’t criticism. It’s clarity.
Why “Feels Like Friday”?
Friday has never only been about the day. It is the feeling of possibility, choice and pressure beginning to lift.
For me, that is what clearer leadership and healthier ways of working should create: not endless firefighting, but greater confidence about what matters and what to do next.
Helping people uncover blindspots is the work I do. Helping create more days that feel like Friday is the reason I do it.
What you can expect
I will
- ask thoughtful and sometimes direct questions
- separate observations from assumptions
- look for evidence across more than one perspective
- recognise what is already working, not only what needs to change
- turn insight into practical priorities
- be honest when I am not the right person to help
You remain responsible for your decisions and implementation. The best work happens when both of us arrive prepared and willing to act.
Track record
Practical work. Thoughtful questions. Better conversations.
Participant feedback
32 responses from recent workshops
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Fantastic session, genuinely helpful, engaging and uplifting.
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Great training as always, more interactive and engaging this time!
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Engaging and insightful. Gave some great ideas about how to conduct myself at work.
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Really well delivered and insightful message. All very achievable and offered as an aid to better improve results and work life.
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Great! Very insightful. Engaging. Left feeling motivated with a better understanding of my colleagues and myself
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My first ever team meeting and i thought it was extremely helpful and engaging
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Very well constructed and interactive
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From these past few workshops I’ve learnt how much our values and behaviours shape both our guest and staff culture.
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It was very informative and we touched subjects that are very important in our roles.
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As said in our first meeting I was quite skeptical about this process as I have been to quite a few in my career and never found them to be anything more than corpo buzzword nonsense. But after our first meeting I went into this with a more open mind and can honestly say I have found this to be very useful. I think this training will result in a much better work culture and it was a pleasure to meet you.
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Great session , tons of value from Renee
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Very informative and useful information
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Third time I've been to Renee's training session. Always engaging, great communication and always giving me something to think about how I can be better at my job
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It was really helpful and outlines a lot of skill gaps that I have
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Renee always makes the sessions fun and easy to engage with
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I very much enjoy how repetitive the trainings are with slight changes to keep us learning. Really brings home the importance of what we are striving for
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I thought the content was relevant and engaging
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Great learning opportunity, some valuable points I can take away from this.
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Friendly and interactive host. Session was enjoyable and informative
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It was great! Loved it and feeling confident
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Thank you Rene, I truly enjoyed today’s session and feel inspired to improve my knowledge and personal branding / customer relationships
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Renee was amazing to learn from, she has great experience and a beautiful personality and makes everything fun.
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I enjoyed the session. I feel as all the information that was shared with us during the session was well presented, easy to digest and extremely applicable to me. Rene is very engaging and charismatic, which makes it easy to keep focused and involved in the task at hand.
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The session was interactive and lots of questions asked to help keep us engaged. I also enjoyed the references such as the oxpecker and fly as that sticks well in the memory.
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It was a very useful and informative session, the information was delivered well and has stuck clearly in my mind
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Very good! Relevant and practical skills that were helpful
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Loved how it wasn’t just information on a slide show. It was engaging and interesting
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Really good seminar. Learnt a few things and will be taking a lot of that information with me to work.
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Loved this. Very interactive. Thought Blamey staff really participated.
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Rene is always excellent with her training and delivery. It is always an enjoyable experience.
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Really enjoyed this training, it gave me the opportunity to say what I need in an environment without distractions, so I know I was heard and understood.
Showing 32 of 32 responses.
Selected organisations René has worked with
Published in QHA Review
Swipe to explore selected organisations.
Practical, engaging and tailored.Leadership · customer experience · communication · team performance.
Professional toolkit
Professional tools and accreditations
