Informative, collaborative, insightful and inspiring.
A focused first engagement
See the issue more clearly before you invest in the solution.
The Clarity Session is a structured 60-minute working session with René Van Delft.
$276 + GST
Useful in its own right. A sensible first step if more help is needed.
This is a paid working session, not a free discovery call. René can ask direct questions, share observations and explore practical options without spending the hour holding back the useful part of the conversation.
You should receive value from the session whether or not a larger engagement follows.
Choose your focus
Your session can centre on
- business operations and commercial opportunity
- leadership and decision-making
- people and performance
- customer, guest or visitor journey
- sales and commercial performance
- another clearly defined issue that fits René’s scope
You don’t need to diagnose the blindspot yourself. Choose the theme closest to what you’re experiencing.
Before the session
Before the session, gather enough context to describe the issue clearly. Please bring
- a concise description of what is happening
- the outcome you would like to improve
- relevant information or numbers you already use to understand the issue
- an openness to test the current explanation
Don’t send confidential personal, patient-identifiable or commercially sensitive information through an unsecured form.
During the session
- Clarify the symptom — What is happening, and why does it matter now?
- Name the story — What explanation has formed around it?
- Examine the evidence — What supports the story, what challenges it and what is still unknown?
- Identify the gap — Which assumptions, behaviours or missing perspectives deserve attention?
- Choose the next move — What can you test, change or investigate next?
What you receive
Following the session, you will receive
- a Blindspot Action Plan
- the priority questions, observations or actions identified
- recommendations for further support where appropriate
Recommendations may include work with René, another specialist or an internal next step. There is no obligation to continue.
Best fit
The session is best suited to owners and leaders who are
- prepared to bring real context
- open to testing assumptions
- willing to take responsibility for action
- looking for practical clarity rather than a predetermined answer
Track record
Practical work. Thoughtful questions. Better conversations.
Participant feedback
32 responses from recent workshops
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Fantastic session, genuinely helpful, engaging and uplifting.
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Great training as always, more interactive and engaging this time!
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Engaging and insightful. Gave some great ideas about how to conduct myself at work.
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Really well delivered and insightful message. All very achievable and offered as an aid to better improve results and work life.
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Great! Very insightful. Engaging. Left feeling motivated with a better understanding of my colleagues and myself
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My first ever team meeting and i thought it was extremely helpful and engaging
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Very well constructed and interactive
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From these past few workshops I’ve learnt how much our values and behaviours shape both our guest and staff culture.
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It was very informative and we touched subjects that are very important in our roles.
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As said in our first meeting I was quite skeptical about this process as I have been to quite a few in my career and never found them to be anything more than corpo buzzword nonsense. But after our first meeting I went into this with a more open mind and can honestly say I have found this to be very useful. I think this training will result in a much better work culture and it was a pleasure to meet you.
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Great session , tons of value from Renee
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Very informative and useful information
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Third time I've been to Renee's training session. Always engaging, great communication and always giving me something to think about how I can be better at my job
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It was really helpful and outlines a lot of skill gaps that I have
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Renee always makes the sessions fun and easy to engage with
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I very much enjoy how repetitive the trainings are with slight changes to keep us learning. Really brings home the importance of what we are striving for
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I thought the content was relevant and engaging
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Great learning opportunity, some valuable points I can take away from this.
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Friendly and interactive host. Session was enjoyable and informative
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It was great! Loved it and feeling confident
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Thank you Rene, I truly enjoyed today’s session and feel inspired to improve my knowledge and personal branding / customer relationships
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Renee was amazing to learn from, she has great experience and a beautiful personality and makes everything fun.
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I enjoyed the session. I feel as all the information that was shared with us during the session was well presented, easy to digest and extremely applicable to me. Rene is very engaging and charismatic, which makes it easy to keep focused and involved in the task at hand.
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The session was interactive and lots of questions asked to help keep us engaged. I also enjoyed the references such as the oxpecker and fly as that sticks well in the memory.
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It was a very useful and informative session, the information was delivered well and has stuck clearly in my mind
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Very good! Relevant and practical skills that were helpful
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Loved how it wasn’t just information on a slide show. It was engaging and interesting
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Really good seminar. Learnt a few things and will be taking a lot of that information with me to work.
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Loved this. Very interactive. Thought Blamey staff really participated.
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Rene is always excellent with her training and delivery. It is always an enjoyable experience.
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Really enjoyed this training, it gave me the opportunity to say what I need in an environment without distractions, so I know I was heard and understood.
Showing 32 of 32 responses.
Selected organisations René has worked with
Published in QHA Review
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Practical, engaging and tailored.Leadership · customer experience · communication · team performance.
Professional toolkit
Professional tools and accreditations
Frequently asked questions
Do I need to know exactly what the problem is?
No. Bring the symptom or situation you can see. The session is designed to help test whether the current explanation is complete.
Will one session solve the whole issue?
Not necessarily. It should give you a clearer view, useful next actions and a better basis for deciding whether deeper work is justified.
Book your Clarity Session
60 minutes · $276 + GST
Choose an available time to continue to booking.